📋 Meeting Facilitator's Phrase Bank

Keep visible during meetings - using notes is professional!

🎬 OPENING A MEETING

Good morning/afternoon everyone.
Thank you all for joining today's meeting.
For those who don't know me, my name is [NAME], and I'm [ROLE] in [DEPARTMENT].
Today we're here to discuss [TOPIC].
We have [NUMBER] main points: First, [POINT 1]. Second, [POINT 2]. Finally, [POINT 3].
We have [TIME] for this meeting, so let's begin.
Before we start, any questions about the agenda? [Pause] Great. Let's start with the first point.

👥 GIVING THE FLOOR

• "[Name], what do you think?"

• "[Name], would you like to add something?"

• "Let's hear from [Name]"

• "Does anyone else have an opinion?"

• "Who would like to speak first?"

🛑 MANAGING INTERRUPTIONS

• "Sorry, let [Name] finish please"

• "One moment, [Name] is speaking"

• "Please wait, we'll come back to that"

• "Hold on, let's finish this point first"

➡️ MOVING FORWARD

• "Let's start with..." / "First, we'll look at..."

• "Now, let's move on to..." / "Next, we need to talk about..."

• "The second point is..." / "Moving to the next item..."

• "Thank you. Let's move to the next point"

↩️ RETURNING TO A POINT

• "Going back to what we discussed earlier..."

• "As we mentioned before..." / "Let's return to..."

➕ ADDING INFORMATION

• "Also, we need to consider..." / "In addition..."

• "Another important point is..." / "Furthermore..."

📋 Phrase Bank (Page 2)

⏰ TIME MANAGEMENT

• "We have [X] minutes left"

• "We need to speed up" / "We're running out of time"

• "Let's spend 5 minutes on this"

• "I'm going to have to cut you off here, sorry"

🔄 REFOCUSING

• "Let's get back to the main point"

• "Let's focus on [topic]" / "We're going off-topic"

• "That's interesting, but let's focus on..."

⏸️ DEFERRING TOPICS

• "Let's park that for now" / "We can discuss that offline"

• "Let's come back to that later"

• "We don't have time for that today, sorry"

❓ CHECKING UNDERSTANDING

• "Does everyone understand?" / "Is that clear?"

• "Any questions about this?" / "Do we all agree?"

📝 SUMMARISING

• "So, to summarise..." / "Let me recap what we've said"

• "In other words..." / "So what we're saying is..."

• "Let me make sure I understand. You mean...?"

🆘 WHEN YOU DON'T KNOW WHAT TO SAY

• "That's a good question. Let me think about that."

• "I need to check that. Can we discuss it later?"

• "I'm not sure. [Name], do you know?"

• "Let me get back to you on that."

• "Can you email me that question?"

🐌 WHEN PEOPLE SPEAK TOO FAST

• "Sorry, you're speaking a bit fast. Can you slow down?"

• "Hold on, I want to make sure I understand."

• "Could you speak more slowly please?"

🔧 TECHNICAL PROBLEMS

• "Sorry, I can't hear you. Check your microphone?"

• "You're frozen. Can you turn off your camera?"

• "Let's take a 5-minute break to fix this."

😤 WHEN PEOPLE DISAGREE

• "I understand you both have different opinions"

• "Let's hear both sides" / "These are both valid points"

• "This is getting heated. Let's take a break"

📋 Phrase Bank (Page 3)

🏁 CLOSING A MEETING

OK, we're coming to the end of our meeting.
Let me summarise what we discussed today.

First, we talked about [POINT 1]. [Name] will [ACTION] by [DATE].
Second, we discussed [POINT 2]. [Name] will [ACTION] by [DATE].
Finally, we looked at [POINT 3]. [Name] will [ACTION] by [DATE].

Our next meeting is on [DATE] at [TIME].
Does anyone have any final questions or comments? [Pause]
Thank you all for your time and participation.
Have a good day/afternoon/evening.

⚠️ Action Items Formula: WHO + WHAT + WHEN

Example: "Marie will send the report by Friday"

📋 USEFUL CLOSING PHRASES

• "We're coming to the end" / "Let's wrap up"

• "To sum up..." / "In conclusion..."

• "Our action items are..." / "Let's confirm responsibilities"

• "We'll meet again on [date]"

• "Any last comments?" / "Anything else to add?"

🙏 THANKING & GOODBYE

• "Thank you all for your time"

• "Thanks for your participation"

• "Have a good day/afternoon" / "Talk to you soon"

📋 Quick Reference (Page 4)

💡 TIPS FOR SUCCESS

✓ Keep this document visible on screen or printed at your desk

✓ Using notes during meetings is professional - not cheating!

✓ You don't need to memorize everything - reference as needed

✓ Focus on clear communication, not perfect English

✓ Your job is to facilitate structure, not be the content expert

⏰ MEETING TIMES - PRONUNCIATION

• 9:00 = "nine o'clock" | 9:15 = "nine fifteen" OR "quarter past nine"

• 9:30 = "nine thirty" OR "half past nine"

• 9:45 = "nine forty-five" OR "quarter to ten"

📅 DATES - PRONUNCIATION

• 5 May = "the fifth of May" (NOT "May five"!)

• 23 June = "the twenty-third of June"

🔢 NUMBERS - STRESS MATTERS!

• TEENS (13-19): Stress at END → thirTEEN, fourTEEN, fifTEEN

• TENS (30-90): Stress at START → THIRty, FORty, FIFty

🗣️ PRONUNCIATION REMINDERS

• TH: Tongue between teeth → "Thank you" (not "Sank you")

• H: Breathe out → "Hello, how are you?" (not "Ello, ow are you?")

• Final consonants: Pronounce them! → "meeT", "projecT", "nexT"

⚠️ AVOID THESE COMMON ERRORS

• ❌ "We must to go" → ✅ "We must go" (no "to" after modals!)

• ❌ "I assist to the meeting" → ✅ "I attend the meeting"

• ❌ "I work here since 2020" → ✅ "I have worked here since 2020"

• ❌ "The meeting is in Monday" → ✅ "The meeting is on Monday"

• ❌ "I am agree" → ✅ "I agree"